City: By using the tram services in conjunction with the free City Circle Tram you will be able to traverse the city and get much closer to many of the attractions and shopping venues in the centre. Trams inside the city grid run with such frequency that you hardly have to wait. Catch any tram […]

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Australian Search and Rescue (AusSAR)

  Australian Search and Rescue(AusSAR)Level 2, Building 3, 6 Riverside Quay, South Melbourne

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Arrow – 132 211 Black Cabs – 132 227 Embassy – 131 755 N.Suburbs – 131 119 Silver Top – 131 008

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Shopping hours

In Melbourne, opening hours are varied. Most fast food outlets and supermarkets are open 24 hours. Generally city shops and designated suburban tourist areas are open Mon-Wed, 9am-6pm. Thurs & Fri, 9am-9pm. Sat, 9am-5pm. Sundays most shopping centres, city areas and department stores are open 10am-5pm.

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Emergency Numbers

The Municipal Emergency Management Information Team (MEMIT) is a working party led by the City of Melbourne of key emergency services agencies who aim to ensure all residents, businesses, visitors and special needs groups are aware of and prepared to deal with any emergency. The team comprises the City of Melbourne, Victoria Police; Metropolitan Fire […]

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City Ambassadors

For assistance with directions, public transport enquiries, events, and general questions about Melbourne, keep an eye out for our roving City Ambassadors in their distinctive red uniforms. Monday to Friday 10am to 4pm, Saturday 11am to 2pm (excluding public holidays).

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Melbourne Visitor Centre

Melbourne Visitor Centre Contact: 9658 9658 or   Melbourne Visitor Booth in the Bourke Street Mall Contact: 9658 9658 or   City Ambassadors OPERATING HOURS Monday to Saturday, 10am to 4pm Sunday, noon to 3pm (excluding Good Friday and Christmas Day)   Melbourne Visitor Shuttle Tickets and information can […]

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Melbourne Visitor Centre at Federation Square

Located opposite Flinders Street railway station, the Melbourne Visitor Centre is a one stop shop for visitors and tourists. The centre offers information on Melbourne and Victoria including brochures and maps; “what’s on” listings; internet and email facilities; souvenirs; and an accommodation, car and tour booking service. Open daily from 9am to 6pm (closed Good […]

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CityLink Info / Road Toll

CityLink is an easy to use toll system that has no tollbooths, it is all done electronically, so as not to affect the flow of traffic in any way. In order to travel on CityLink you must purchase a CityLink Pass, which can be purchased in advance or no later than midnight the day after […]

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Foreign Currency Exchange

Travel Money Oz – Flinders Street
Shop 2, 250 Flinders St. Cnr of Flinders & Degraves Sts (Opposite Flinders St Station)

Travel Money Oz – Southern Cross Station
Shop BSB – 02B, Southern Cross Station 99 Spencer St (Located on the Bourke St Pedestrian Bridge)

Travel Money Oz – Swanston Street
97 Swanston Street (Near the Melbourne City Town Hall)

Travel Money OZBourke St Mall

Travel Money Oz – Galleria
Shop E26 Galleria, 385 Bourke St (Lower ground level, next to MediBank)

Travel Money Oz – Melbourne Central
Shop 139A, Melbourne Central Shopping Centre, 211 LaTrobe St (Level 1, next to UGG House)

Travel Money Oz – Elizabeth Street
142 Elizabeth Street (Close to the corner of Bourke & Elizabeth Sts.)