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Visitor Info

Melbourne has been nominated the most liveable city in the world for three years running. The uncomplicated layout of the city, with streets running parallel to one another, makes it so easy to find your bearings. The availability, frequency, safety and affordability of our tram service, makes light work of getting around. The majority of city and surrounding attractions and shopping precincts can be accessed using the public tram, train and bus services. The added advantage of the Yarra River meandering through the city encourages day activities while the nights to come alive with dining and entertainment at South Bank situated along the Yarra River. The recent launch of the Docklands precinct has opened up another entire precinct on the harbour and encourgaes inner city living combined with dining and entertainment.

Foreign Currency Exchange
Travel Money Oz - Flinders Street
Shop 2, 250 Flinders St. Cnr of Flinders & Degraves Sts (Opposite Flinders St Station)
Travel Money Oz - Southern Cross Station
Shop BSB - 02B, Southern Cross Station 99 Spencer St (Located on the Bourke St Pedestrian Bridge)
Travel Money Oz - Swanston Street
97 Swanston Street (Near the Melbourne City Town Hall)
Travel Money Oz - Galleria
Shop E26 Galleria, 385 Bourke St (Lower ground level, next to MediBank)
Travel Money Oz - Melbourne Central
Shop 139A, Melbourne Central Shopping Centre, 211 LaTrobe St (Level 1, next to UGG House)
Travel Money Oz - Elizabeth Street
142 Elizabeth Street (Close to the corner of Bourke & Elizabeth Sts.)

Royal Children’s Hospital, Parkville. Ph: 9345 5522.
Royal Melbourne Hospital, Parkville. Ph: 9342 7000.
Royal Women’s Hospital, Carlton.Ph:9344 2000St
Vincent’s Hospital, Fitzroy, Ph 9288 2211
Disability Access Service, Level 2, 169 Swanston St ,Tel: 9654 7690,


British Consulate-General, Melbourne 17th Floor, 90 Collins Street, Melbourne3000. Consular enquiries 03 9652 1600 Consulate General of The United States 553 St. Kilda Road, Melbourne, VIC 3004 Tel: 9526 5900. The Embassy of United Arab Emirates36 Culgoa Circuit, O’MALLEY ACT 2606Tel: (02) 6286 8802. South African High Commission Canberra, Cnr Rhodes Place & StateCircle Yarralumla, Canberra, ACT 2600 Ph 02 6273 2424 Delegation of the European Commission to Australia & New Zealand18 Arkana Street, Yarralumla ACT 2600 Tel: (02) 6271 2777

CityLink Info / Road Toll
CityLink is an easy to use toll system that has no tollbooths, it is all done electronically, so as not to affect the flow of traffic in any way. In order to travel on City Link you must purchase a City Link Pass, which can be purchased in advance or no later than midnight the day after you have traveled. City Link Passes can mbe purchased from www.citylink.com.au,through Touch Kiosks in selected Shell Shops or call 13 26 29.

Hook Turns
City Hook turn signs are found at some intersections in Melbourne’s City Centre. These signs are found either at the side of the road or hung from tram wires above the intersection. Make sure you check for these signs when driving in Melbourne’s city centre. If you approach an intersection with this sign and you want to make a right hand turn make sure you follow these instructions:1. A hook turn involves turning right from the left lane. When you enter the intersection stay as far left as possible avoiding any marked pedestrian crossings. Make sure you are indicating right.2. Once in the intersection, opposite the street you are entering, wait here until the lights of the street you are entering have turned green. Once clear proceed with your right hand turn.

Melbourne Visitor Center at Federation Square

Melbourne Visitor Centre

Contact: 9658 9658 or visitor@melbourne.vic.gov.au

Melbourne Visitor Booth

Contact: 9658 9658 or visitor@melbourne.vic.gov.au

City Ambassadors

The operating hours are :
Monday to Saturday, 10am to 4pm
Sunday, noon to 3pm
(excluding Good Friday and Christmas Day)

Melbourne Visitor Shuttle

Tickets and information can be found here:

copy and paste into your browser if link not active

Disability Assistance Attendant care:
DASSI provides one-to-one attendantcare support, including assistance withpersonal care, mobility, rehabilitation,social/recreational, educational andcommunity access. DASSI offers a shortterm booking service but you’ll needto call at least five days in advance todiscuss your needs. Ph 03 9481 2355. www.dassi.com.au

Victoria Paraquad provides a wide range of services for people with physical disabilities, and specialises in spinal cord injury and polio. Paraquad is able to provide attendant care but will require a minimum of two weeks notice and longer if possible.Ph 03 9415 1200. www.paraquad.asn.au

Ablecare offers a range of services, including basic or high support personal care and community access support. Contact Ablecare at least four days in advance to discuss support needs. Ph 03 9845 2860 Email ablecare@ahcs.org.au

MSSA can provide short-term attendant care or community access services, but they need one to two weeks notice. Ph 1300 362 190 (within Australia) www.mssa.com.au

Equipment hire:Lifestyle and Rehab
Lifestyle and Rehab has a wide range of equipment. Delivery charges depend on individual items. Same day delivery is sometimes more expensive. Ph 03 9384 1846www.lr.com.au

Able Medical Hire
Able Medical Hire hires out a range of equipment, particularly wheelchairs and pressure care aids. The organisation can provide same day delivery as long as equipment is ordered before 9.30am, but it’s best to order a day in advance.Ph 9808 9273www.ablemedical.com.au

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