Phillip Island Nature Parks Phillip Island Nature Parks comprises over 1,805 hectares of Crown Land set aside for the conservation of areas of natural interest or beauty or of scientific, historic or archaeological interest. Located only 90 minutes from Melbourne, Phillip Island Nature Parks manage four major parks: the Penguin Parade; the Koala Conservation Centre; […]

Posted in Attractions, Featured, Visitor Info | Comments Off on ATTRACTIONS


City: By using the tram services in conjunction with the free City Circle Tram you will be able to traverse the city and get much closer to many of the attractions and shopping venues in the centre. Trams inside the city grid run with such frequency that you hardly have to wait. Catch any tram […]

Posted in Visitor Info | Comments Off on Trams

Australian Search and Rescue (AusSAR)

  Australian Search and Rescue(AusSAR)Level 2, Building 3, 6 Riverside Quay, South Melbourne

Posted in Visitor Info | Comments Off on Australian Search and Rescue (AusSAR)


Arrow – 132 211 Black Cabs – 132 227 Embassy – 131 755 N.Suburbs – 131 119 Silver Top – 131 008

Posted in Visitor Info | Comments Off on Taxis

Shopping hours

In Melbourne, opening hours are varied. Most fast food outlets and supermarkets are open 24 hours. Generally city shops and designated suburban tourist areas are open Mon-Wed, 9am-6pm. Thurs & Fri, 9am-9pm. Sat, 9am-5pm. Sundays most shopping centres, city areas and department stores are open 10am-5pm.

Posted in Visitor Info | Comments Off on Shopping hours

Emergency Numbers

The Municipal Emergency Management Information Team (MEMIT) is a working party led by the City of Melbourne of key emergency services agencies who aim to ensure all residents, businesses, visitors and special needs groups are aware of and prepared to deal with any emergency. The team comprises the City of Melbourne, Victoria Police; Metropolitan Fire […]

Posted in Visitor Info | Comments Off on Emergency Numbers

City Ambassadors

For assistance with directions, public transport enquiries, events, and general questions about Melbourne, keep an eye out for our roving City Ambassadors in their distinctive red uniforms. Monday to Friday 10am to 4pm, Saturday 11am to 2pm (excluding public holidays).

Posted in Visitor Info | Comments Off on City Ambassadors

Melbourne Visitor Centre

Melbourne Visitor Centre Contact: 9658 9658 or   Melbourne Visitor Booth in the Bourke Street Mall Contact: 9658 9658 or   City Ambassadors OPERATING HOURS Monday to Saturday, 10am to 4pm Sunday, noon to 3pm (excluding Good Friday and Christmas Day)   Melbourne Visitor Shuttle Tickets and information can […]

Posted in Visitor Info | Comments Off on Melbourne Visitor Centre

Melbourne Visitor Hub at Town Hall

Melbourne Visitor Hub at Town Hall Located in the centre of the city, Melbourne Visitor Hub at Town Hall is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know The Hub offers: local knowledge […]

Posted in Visitor Info | Comments Off on Melbourne Visitor Hub at Town Hall

CityLink Info / Road Toll

CityLink is an easy to use toll system that has no tollbooths, it is all done electronically, so as not to affect the flow of traffic in any way. In order to travel on CityLink you must purchase a CityLink Pass, which can be purchased in advance or no later than midnight the day after […]

Posted in Visitor Info | Comments Off on CityLink Info / Road Toll

Foreign Currency Exchange

Travel Money Oz – Flinders Street
Shop 2, 250 Flinders St. Cnr of Flinders & Degraves Sts (Opposite Flinders St Station)

Travel Money Oz – Southern Cross Station
Shop BSB – 02B, Southern Cross Station 99 Spencer St (Located on the Bourke St Pedestrian Bridge)

Travel Money Oz – Swanston Street
97 Swanston Street (Near the Melbourne City Town Hall)

Travel Money OZBourke St Mall

Travel Money Oz – Galleria
Shop E26 Galleria, 385 Bourke St (Lower ground level, next to MediBank)

Travel Money Oz – Melbourne Central
Shop 139A, Melbourne Central Shopping Centre, 211 LaTrobe St (Level 1, next to UGG House)

Travel Money Oz – Elizabeth Street
142 Elizabeth Street (Close to the corner of Bourke & Elizabeth Sts.)